Pictures of newly uploaded observations showing up with delay

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Platform (Website)

Browser, if a website issue (Firefox)

URLs (aka web addresses) of any relevant observations or pages: e.g.

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

This is what it looks like on my dashboard:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Something that I have been noticing regularly lately is that new observations are not displaying images (see example above). Sometimes, users forget to upload images but I don’t think this is the case with most of these observations. The images show up later with a delay of several days but the picture does not display initially, neither in notifications on my dashboard, nor on the observation page itself. It is now happening far too often. Anyone else having this issue?

Thanks, Matthias

This is what the observation page looks like:

The contributor used computer vision to identify the species but the image is missing. An image was obviously uploaded by the user or else CV would not have been able to suggest an ID. Based on the time stamp, I visited the observation page 21 minutes after the CV identification was made.

Now over two hours that the observation was created and the ID was made, but the image hasn’t loaded yet.

Tho photo could have been removed by the observer before the upload.

Leave a comment on the obs, for the observer.
Your variation of
No photo
In the observer’s interest to sort it out - as no photo pushes it to Casual.

This is not a problem that is connected to any observer. It happens almost every day, sometimes more than once. It appears to be a software issue where observers upload images but for some reason they appear on the website with a delay of one or more days.

Computer vision would not have suggested “Astragalus pectinatus” if the observation had been created without an image.

This happens regularly. I see several every day.
Invariably with one of the apps.

Simply, if the app is synced, but for some reason the signal is compromised, then the observation uploads without the picture. The problem is simply solved by syncing.
However, some observers dont notice that their uploads did not complete, and only revisit some time later.

The AI CV makes IDs because it uses a smaller picture: not the original. Often the IDs are made long before pictures are uploaded, and IDs are also possible in the field, even if one only uploads the observations until much later. So a CV ID is unrelated to this issue.

I just leave a note.
“Please sync to reload your pictures”


I am wondering: Could the app be modified so that it requires the image to upload in order to create the observation? Why have an ID and not provide the image it is based on? Do we really want observations without images?

Here is the next example. I get one or more every day:

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I’ve recently started adding comments to photos without observations, along the lines of “Hey, you didn’t upload any photos. Was that intentional?”.

I’ve gotten one (paraphrased) “Yeah, the app upload is weird when I’m in the field with a bad/slow connection. The photos will show up on their own later.”, and a handful of (again, paraphrased) “I see it on my end, I don’t know what your problem is, bruh”, and then by the time I get that comment the photos are now present. But I’ll swear to you that the observation had no photo and was casual when I left my comment. (I’ve gotten other replies too, like “Oh, hadn’t noticed, thanks!”, but those aren’t relevant to the context of this topic.) It’s also not uncommon that no photo will ever show up at all though.

I haven’t noticed where there’s a CV ID but no photo until now, but I went back and checked one of my ID queries and a handful of the “ID’ed but no photos” observations have the computer vision icon next to the ID. Previously I just marked these as reviewed and moved on, but now that I know this is a thing, I’ll probably go back and add a comment asking the observer if they realized that there are no photos attached to the observation. (6/20/24 EDIT: I did go back. There were 8 of them total. 1 was from the iPhone app, the rest were from Seek. Collectively, the 8 had submitted/uploaded dates ranging from 2020 to 2023.)

I’ve actually been thinking about this the past few days and thinking about creating a post about it and then I stumbled across this thread here. It’s really hard to tell when someone intentionally omitted a picture versus when it’s due to some other factor (slow internet, a mistake, etc.).

Not directly, but I see evidence of it. Doing IDs for Puerto Rico, I frequently come across a copypasta by a well-known, active identifier commenting “No image?” The observation has an image. Until you brought this up, I wondered why so many observers in Puerto Rico would forget to upload images.

Perhaps related to this, but observations made days or weeks ago but without photos are appearing completely blank right now


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